Request a refund within 30 days of purchase and we'll issue it in full to your original payment method. Refunds typically appear within 5–10 business days depending on your bank.
Two things we want to be explicit about, because they're the situations people worry about:
PMI Watch renews automatically each month until you cancel. Cancel any time by emailing support@financialvault.com — there's no minimum term and no cancellation fee.
When you cancel, we stop future charges and your monitoring continues through the end of the period you've already paid for. If you were charged for a month you didn't intend to renew, email us within 30 days of that charge and we'll refund it.
Most members cancel the month they qualify. That's the product working, not a loss — we'd rather you cancel because you won.
Email support@financialvault.com from the address on your account. Include roughly when you purchased. That's all we need — there's no form and no retention call.
If something's wrong, please email us first. We'll almost always resolve it faster than a card dispute, and we have no interest in fighting you over $149.